Technical Support

My promo code does not work.

Promo codes are case sensitive. Be sure the caps lock key is not on.

back to topI forgot my password.

You can reset your password here.

If the reset email does not arrive within 5 minutes, please check your spam folder.

back to topI forgot what email I used to register.

Do you have your original Welcome email? The subject line is "Breastfeeding University - Welcome". That email was sent to your registration email.

If you do not have your Welcome email, you may contact us at Please include your full name and the email address you used to register.

back to top I spelled my email address wrong when I created my account.

If you can still log in to your Breastfeeding University account, you may modify your email address on the My Account page.

If you are not able to log in, you may contact us at Please include your full name and what your email address should be.

back to topIs my computer supported?

Breastfeeding University is supported by the following browsers:

  • Internet Explorer 8+ (PC)
  • Google Chrome (Mac/PC)
  • Mozilla Firefox (Mac/PC)
  • Safari (Mac)

You must also have cookies enabled.

back to topI'm having a different problem.

If your question isn't answered here, you may email us at You should receive a response within one business day. Please be sure to include your name and the email address on your BU account. If you're writing about a technical or software issue, please include the following information:

  • Your computer operating system and version (e.g., Windows 7 or Mac OS X 10.6); and
  • Your web browser software and version number (e.g., Internet Explorer 9 or Google Chrome 21).